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Quick Assist - Wikipedia

Quick Assist, originally known as Windows Remote Assistance, is a feature of Windows XP and later that allows a user to temporarily view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. It is based on the Remote Desktop Protocol (RDP). It is complemented by Get Help, a feature introduced in Windows 10 that enables the ...

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GoToAssist
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Remote Assistance for Windows 10 - Microsoft Community
microsoft.com - Remote Assistance for Windows 10 - Microsoft Community

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